SMECIO :: Visionary I.T. leadership and effective I.T. management  


Client Testimonals

A traditional trading business was looking at ways of improving its own bottom line. Without much value-add to the end product as a traditional "buy-sell" business, customers were moving away and purchasing from the cheapest source. Profits dropped as rising costs and increased competition became more prominent. Management felt that technology was a way that could help the business - but they didn't have any expertise on the management team nor within the business. Technology with all its technical jargons just isn't their cup of tea.
"Roy took up the challenge and we're all glad that he did ...
... down-to-earth and simple suggestions ...
... he makes technology easy for anyone to understand"

"... technology has allowed us to add value to the end product - customers now come to us because they cannot get the same complete package anywhere else. Its now our USP!"
(Unqiue Selling Proposition)
"Roy has a long-term engagement with our company providing experience and expertise in independent system analysis and process improvement. He actively found ways to keep the consulting service expenses down which resulted in a longer engagement and much needed support for the new system. The consistent tips and tricks in analysis made managing the ongoing deployment much more manageable. Thanks Roy, for providing some of the best consulting services that I have ever retained!"
"The consultant assigned to our company is extremely knowledgeable and has helped us make critical decisions prior to our project going live. His knowledge has been invaluable. He also made a very stressful time frame for us much easier and I would highly recommend him and his company. We look forward to an ongoing relationship with them."
"... the work speaks for itself. We were lucky to get advice in time.
I feel regret for the huge amounts of money that have been spent over the years
--- those could have been saved! Now nothing gets pass until Roy has a look at it.
He's really part of the family!"
A chemical distribution business felt that their I.T. infrastructure needed an upgrade. They scouted for suitable System Integrators (SI), got the traditional price quotations and recommendations. The management was ready to commit but was recommended to seek a second opinion. The rest as they say is history. Today, the business is running on its upgraded I.T. infrastructure, serving the needs of the various departments but costing less than 50% of the original quotation ...
"... SMECIO not only exhibited a vast knowledge of in I.T. infrastructure requirements, they displayed excellent problem solving abilities in an autonomous environment."
"... has gone above and beyond the original scope of his original engagement to assist with any required modifications in a timely manner. The management and myself have been completely satisfied with the quality of his work."
"Roy gave us an honest, independent angle for our project as the bridge between management and the technical team. Definitely someone that we could rely on."
"... helped us tremendously while our IS Department was going through an organizational change ... provided excellent service to our Customer Relations and Accounting Departments and also made many scheduling adjustments to accommodate our needs."
"We were skeptical at first ...
But now we're saving $3,300 EVERY MONTH because of a SINGLE change Roy has recommended!"
A local retail business with multiple locations around the island was having its profits marginalized because of its high monthly running costs. The management took the plunge and decided to experience the SMECIO RETAINED CIO difference for themselves. Six weeks into the job and they were saving $3,300 EVERY MONTH for a SINGLE change that was recommended. Today, they remain part of the SMECIO Retained-CIO network for continued advice ...
"Thanks to the expert knowledge of Roy, many of the issues faced by other organizations in previous installs were avoided and interface issues were effectively resolved. In addition to his technical and consulting skills, he excels in his professional and personal skills."
"... worked very well with all members of my staff and provided timely updates to the implementation team. As a result, SMECIO has gained a level of respect that has surpassed other external parties engaged for the project."
"The value of his role in the conversion/implementation cannot be overstated. Roy claims uniqueness by offering a "whatever it takes" attitude and he demonstrated this with his work ethics daily."